A&E Elkins Ltd is committed to delivering services that are high quality and value for money.
Highly personable staff, suppliers and subcontractors are our greatest asset in achieving this. Our experienced, Human Resources Management team ensure that all legal and best practice requirements are met. From advertising, selection and recruitment all the way through to the end of employment. We strive to go above and beyond to ensure that we can give and expect the best service possible.
NVQ3 in Customer Care
A & E Elkins firmly believe in training our staff to be the best that they can be. We searched for a customer care and business course that our front line staff could take in order to better communicate with residents and clients. We are now working in partnership with Westminster Kingsway College to provide an ‘in house training course’. This course will take various areas of Westminster Kingsway’s syllabus and combine them with A & E Elkins family values and commitment to customer service to provide the most personal and professional service anywhere.
Currently, we have 15 staff on course to receive their NVQ3. It has been a great success and thoroughly enjoyed by all who have attended. Everyone has passed their exams and are finishing their course work to complete their modules and earn their certificates. Well done all!!
We have also set up an initiative with local authorities to recognize local rising talent through our apprenticeship scheme.
Through team-building projects, regular communication and a friendly atmosphere, our staff have an enthusiastic, team-focused and professional work culture. This paired with an exciting yet relaxed work environment within the company has aided us to become increasingly successful in drawing quality applicants, helping us to grow.